LEGAL REFERENCE

How 777re Handles Your Account Data

When you register, the details you type, the payment references behind your JazzCash or Raast transfers and your activity in the lobby sit on one profile that only...

One profile per personConsent recorded at sign-upErasure on written requestDesk open every dayNo sale of your records
777re How 777re Handles Your Account Data

Where Our Privacy Rules Apply

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACHING OUR DESK

How to Reach the Privacy Desk

Questions about your records should not need a ticket number or a midnight phone call. Our privacy desk answers in English from...

Live chat Open live chat from any page and ask...
Email Write to the address shown inside your account...
In-account request From your account area you can request a...
WHO SIGNS THIS OFF

Who Maintains This Privacy Page

The wording on this page is owned by our compliance team rather than a sales desk, and it is dated each time a paragraph changes so you can see exactly what moved...

Named owner

Every clause on this page has a named owner inside 777re, so a question lands with a person rather than a shared inbox that nobody feels responsible for.

Change log

We date each revision and can share the earlier wording on request, letting you compare what you agreed to with the version published on this page today.

Plain wording

Formal phrasing that confuses readers is rewritten in the same update; where a sentence needs a lawyer to decode it, we treat that as a fault worth fixing quickly.

Operations input

The staff who handle JazzCash, Easypaisa and Raast queries write the sections covering transfer references, because they work with those records during every shift and know where confusion starts.

Facts we can show

We quote figures we can point to, such as support hours and reply windows, and leave out claims about our size that we cannot evidence when somebody asks.

Second read

Someone from our support desk reads every rewrite against Pakistani data expectations before publication, and their comments are folded into the wording before it appears.

Keeping Every Policy Page Consistent

Our account rules, cookie notice, settlement wording and this privacy page are written as one set, so a phrase you read here means the same thing on the...

Shared definitionsTerms such as account record, transfer reference and verification data carry one meaning across every policy page, so you never have to guess which version applies to your situation.
One contact routeAll of our policy pages point to the same privacy desk address and chat entry point, so a question cannot be passed around in circles between separate teams.
Matching revision datesWhen we touch this wording we check the neighbouring pages on the same day, so the revision dates line up and you can see which documents changed together.
Identical chip rowThe JazzCash, Easypaisa, SadaPay and Raast chips shown here carry the same names on our account and settlement wording, keeping the language flat across every document.
Shared retention logicThe period we keep a closed account's records is described the same way here and on the account rules page, so both documents give you one answer.
Consistent escalationIf a request needs a manager, the path from chat to the compliance team is identical whichever policy page you started reading, and one reference format follows you.
One language policyEverything is published in English for Pakistan first, and any Urdu summary added later is checked against this wording rather than drafted as a separate text.
WHAT'S ON THE PAGE

What Sits Inside This Policy Page

You should not have to scroll through ten screens to find one answer, so this page is built in blocks that read well on a phone. Each block...

Summary strip Two short lines sit under every heading so you can...
Anchor links Each heading carries its own address, which lets you paste...
Local chip row The rails we work with, JazzCash, Easypaisa, SadaPay and Raast...
Plain restatement Formal paragraphs are followed by a short English restatement under...
Change markers Newly added sentences stay marked for thirty days after an...
Saved copy You can keep a copy of this page from your...

Privacy Questions We Get Asked

Your name, date of birth, mobile number and the document you upload, plus the wallet reference behind any JazzCash, Easypaisa, SadaPay or Raast transfer you make into the account.

No. Records go only to the studios and wallet partners needed to run one game or clear one transfer, and each of them may use the data for that purpose alone.

We hold the record for the period Pakistani financial rules require, then delete or anonymise it. Our desk can tell you the exact retention window that applies to your profile.

Yes. Message the privacy desk from the account you want copied and we send a structured summary of your profile, transfer references and support history, usually inside two working days.

We log device type, browser and rough region so unusual sign-ins can be spotted and the lobby kept stable; that log stays tied to your account and never feeds advertising profiles.

The account and the wallet must belong to the same person. Where they do not match, our verification desk pauses the transfer and asks for proof before anything is released.

Open your account area, send the correction through the privacy desk and attach a supporting document where the field is your name or date of birth; we confirm with a reference number.